QUALITY ASSURANCE

Quality Management

Vista’s quality management system sets the highest standards in the industry. Our quality assurance process includes multiple rounds of editing and proofreading to ensure accuracy, proper terminology, and correct localization for the target audience. Vista’s commitment to translation quality and best practices spans every stage of the project lifecycle, from initial request through on-time delivery. Our clients know that partnering with a translation company that is certified to quality standards reduces risk and that Vista’s strict quality control processes ensure on-time, error-free deliverables.

 

Translator Qualifications

· 5+ years of translation experience

· Bachelor’s Degree (B.A.) and relevant advanced degrees

· Subject Matter Expertise

· Native fluency in the target language

Our process for vetting linguists includes:

· Initial screening & reference check

· Targeted linguistic and subject matter testing

· Mentoring period that includes comprehensive training & review

 

Components of Vista’s Quality Assurance Process

Dedicated Project Manager

The dedicated project manager is the backbone of the Vista workflow. The project manager establishes and maintains consistent communication with the client throughout the entire process and is always available to the client for requested changes, questions, and clarifications.

3-Tier Review Process

Our quality assurance policy employs a series of reviews to ensure translation accuracy and precision. Should the complexity of the project require additional levels of quality assurance, we customize the process to fit the needs of the client.

 

 

For translation or interpretation service inquiry, you may email us at info@vista-translation.com.hk or call us at +852 2251 0758.